Consumer Health Data Privacy Policy

Effective: September 30, 2026. Updated: October 2, 2026.

This policy explains how Seluna LLC ("Seluna") handles consumer health data under Washington's My Health My Data Act, Nevada SB 370, and similar laws.

What we collect

Order and contact details: name, email, shipping address, phone, products bought.
Support messages, calls, and voicemails you send us.
Website activity that could suggest a sleep or menopause-related interest, such as pages viewed on our site.

We collect it from you, your device, and our service providers. We store it in the systems listed below and use it only for the purposes listed here.

Why we use it

To take, ship, and support your orders.
To answer support requests.
To count completed purchases of our glasses and sleep mask (order value and currency only; no product names, pages, or searches).

What we share and who receives it

We share order and contact details, and support messages, only with the providers that run each service below. Website activity goes to Shopify, which runs our store. We do not share consumer health data with advertising platforms.

Shopify (store, checkout, payments).
Payment processors, including PayPal when you choose it.
Our fulfillment warehouse (shipping your order).
Telnyx (support phone line); Cloudflare (hosts the phone-line waitlist form); Google Workspace (support email); Shopify Email (marketing email).
Klaviyo (waitlist list, if you sign up).
Google Cloud (stores our purchase counts).

Seluna has no affiliates that receive this data.

Past sharing. Before September 27, 2026, Google received pages viewed, page titles, searches, and browser identifiers from our website for Merchant Center measurement, and a TikTok script was present on our pages. We turned Google conversion measurement off and removed TikTok on September 27, 2026.

A Meta (Facebook/Instagram) sales-channel pixel is installed, with data sharing turned off. We do not send Meta browsing, purchase, or contact data, and we do not build ad audiences from health-related activity.

We do not sell consumer health data.

Tracking across other sites

We do not let advertising or analytics companies collect consumer health data about your activity on our site across other websites or over time. Shopify, which runs our store, collects data about store visits as described in its own privacy policy.

Your rights

You can ask to:

see the consumer health data we have about you,
get a list of the third parties and affiliates that received it, with contact details,
withdraw consent,
correct it if it is wrong,
delete it.

Email support@seluna.works. We verify your request using information you already gave us; you do not need an account. We respond within 45 days and may extend by 45 days if necessary, with notice. Nevada residents: we delete your data within 30 days after we verify your request, and we tell the companies that received it to delete it too.

If we deny a request, reply "Privacy appeal" and we will answer within 45 days. If the appeal is denied, Washington residents may contact the Washington State Attorney General at https://www.atg.wa.gov/file-complaint, and Nevada residents may contact the Nevada Attorney General at https://ag.nv.gov/Complaints/File_Complaint/.

Changes to this policy

If we change this policy in a material way, we post the new version on this page with a new date. We ask for your consent before we use consumer health data for a new purpose or share it with a new kind of recipient.